Privacy Policy
Updated: January 2025
1. Introduction
The Marketing Lounge Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the New Zealand Privacy Act 2020.
By using our website and services, you agree to the terms of this Privacy Policy.
2. Information we collect
We may collect the following types of personal information:
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Your name and contact details (such as email address, phone number, and physical address).
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Business name, industry, and your role/title.
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Information you provide when contacting us, subscribing to our content, or engaging with our services.
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Preferences for marketing communications.
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Data about interactions with our email content or website.
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Website usage information through cookies and analytics tools (e.g. IP address, browser type, pages visited).
3. How we use your information
The Marketing Lounge Limited may use your personal information to:
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Deliver and manage our marketing strategy services.
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Communicate with you, including responding to enquiries and sending newsletters or promotional content (if you opt in).
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Understand website usage and client preferences to improve our services.
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Fulfil any legal obligations we are subject to.
4. Sharing of personal information
We may share your information with:
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Trusted third-party service providers who assist us in delivering our services (e.g., email marketing platforms, CRM tools, analytics providers).
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Government or legal authorities, if required to comply with legal obligations.
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Other parties with your express consent.
We will never sell your personal information.
5. Cookies and tracking technologies
We use cookies and similar tracking technologies to:
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Enhance your experience on our website.
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Monitor and analyse traffic and engagement with our online content.
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Serve relevant advertising, where applicable and with your consent.
You can manage your cookie preferences via your browser settings.
6. Data security
We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. However, we cannot guarantee the absolute security of information transmitted via the internet.
7. Your rights
Under the New Zealand Privacy Act 2020, you have the right to:
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Access your personal information.
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Request corrections to ensure accuracy.
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Withdraw consent to marketing communications.
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Lodge a privacy complaint with the Office of the Privacy Commissioner (www.privacy.org.nz).
To exercise your rights, contact us using the details below.
8. Information retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
9. Updates to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
10. Contact
For any questions or privacy-related requests, please contact us at:
The Marketing Lounge Limited